Privacy Policy

Introduction and Scope
Sisu Sauna Studio offers sauna, cold plunge, wellness services, and related communications to customers and website visitors. This Privacy Policy explains how Sisu Sauna Studio collects, uses, and protects information when you visit our website, book services, sign up for communications, or otherwise interact with us. By using our services or website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect
Personal Information: When you book a session, contact us, sign up for text or email communications, or inquire about our services, we may collect personal information such as your name, phone number, email address, and mailing address. Billing Information: When you purchase services, memberships, packages, or gift cards, we may collect payment and billing information such as your name and billing address. Payment processing is handled securely through third party providers. Usage Information: We may collect information related to how you use our website, booking system, or communications, including pages viewed and links clicked. Cookies and Tracking Technologies: Our website may use cookies and similar technologies to improve functionality and enhance your experience.

How We Use Information
We use information to operate and improve our services, process bookings and payments, communicate with you, personalize your experience, send marketing communications when you have opted in, and protect our business systems.

Sharing of Information
We do not sell or rent personal information. We may share information with trusted service providers or as required by law.

Data Security
We use reasonable safeguards to protect personal information, though no system is completely secure.

Your Privacy Rights
You may request access, correction, or deletion of your personal information and opt out of marketing communications at any time.

Contact Information
Sisu Sauna Studio
26 E Main Street, Suite 110
Chattanooga, TN 37408
Phone: (423) 329 2669
Email: sisusaunastudio@gmail.com

Changes to This Privacy Policy
We may update this Privacy Policy from time to time.

Last Updated: December 15, 2025